Never in Reverse Podcast | Talks About Life, Performance, Accountability, and Family.
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EPISODE 37

Delegate or

Die: Why...

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Episode Details

October 8, 2025

25 minutes

In episode 37 of "Never in Reverse Podcast," hosts Jeremy Axel and Douglas Cox explore the challenges founders face with delegation. They discuss how holding on to control leads to burnout, bottlenecks, and stunted growth. Through personal stories and practical advice, they emphasize the importance of trusting the right team, setting clear processes, and allowing room for mistakes.

Featured Quotes

Episode Transcript And Overview

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Timeline Notes

00:00

The Hidden Danger of Founder Control

1:55

Delegation as a Breaking Point Jeremy shares a personal story about reaching a health crisis due to a lack of delegation.

2:44

Building the Right Team & Guardrails Importance of having the right people and setting clear brand guardrails for effective delegation.

4:14

etting Go of Insecurity and Control Jeremy discusses insecurity as a root cause for not delegating and learning to trust team's abilities.

5:50

Risks of Micromanagement and Bottlenecks How micromanagement creates bottlenecks, stifles growth, and impacts organizational processes.

7:32

Personal and Operational Costs of Control Negative effects of excessive control on health, family, and business operations.

9:44

Trust, Accountability, and Avoiding Micromanagement Balancing trust and accountability; why micromanagement is unsustainable as a business scales.

12:06

The Bottleneck of Approval & Process Design How approval bottlenecks slow progress; need for clear processes to empower teams.

13:05

Permission to Fail and Team Involvement Allowing team members to fail and learn; importance of involving others in decision-making.

14:38

Attention to Detail vs. Speed Balancing speed and quality; risks of repeated mistakes due to lack of clarity or detail.

15:40

Impact of Control on Team Morale How lack of delegation drains team morale, trust, and process efficiency.

16:33

Leadership Gaps and Departmental Friction Problems caused by poor leadership at various levels have resulted in interdepartmental friction.

18:06

Delegation and Elevation Jeremy’s mantra: “Delegate and elevate”; need for transparency and clarity in delegation.

18:52

Delegation Structure and Bandwidth Creating non-paralyzing delegation structures; ensuring team members have the capacity for new tasks.

19:58

Delegation Audit and Bottlenecks Conducting delegation audits to identify bottlenecks and wasted time; real-world example of firing due to bottlenecking.

22:04

Encouraging Fast Failure and Learning Preferring quick action and learning from mistakes over slow, perfectionist approaches.

22:18

Delegation’s Effect on Customer and Employee Experience How poor delegation impacts morale, customer service, and business results.

23:04

Letting Go and Trusting the Team Encouragement to let go, trust the team, and reevaluate roles if delegation fails.

24:20

Final Thoughts: Stop Micromanaging Summary advice: delegate, trust, fix systems, and avoid micromanagement for business and personal growth.

Notable Guests

Joe Dillon

Joe Dillon

Divorce Mediator & Founder

Joe Dillon

Divorce Mediator & Founder

Joe is a pioneer in divorce mediation who has been helping couples navigate the end of their marriages with dignity and financial wisdom for over 17 years. As co-founder of Equitable Mediation Services, Joe combines his MBA in Finance with specialized training from Harvard, MIT, and Northwestern University to guide couples toward agreements that protect both their emotional wellbeing and financial futures.  


Joe pioneered virtual divorce mediation in 2011, nearly a decade before others adopted online practices during the pandemic. His results speak for themselves: Equitable Mediation Services maintains a 98% case resolution rate, significantly higher than the industry average of 70%. 

Jeremy Axel

Jeremy Axel

Host

Jeremy Axel

Host

Founder and sales manager of Fluent Conveyors, brings over 10 years of experience transforming the conveyor industry with innovative design, exceptional service, and strong dealer partnerships. Serving sectors like recycling, agriculture, and packaging, he delivers custom solutions that enhance efficiency and profitability. Known for his strategic relationship-building and customer-focused approach, Jeremy has earned top honors such as Sales Rep of the Year and President’s Club, reflecting his ongoing commitment to growth and industry leadership.

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