Episode Details
December 10, 2025
28 minutes
Nick pulls back the curtain on his entrepreneurial journey, sharing how his healthcare background shaped his leadership style and the truth about building and managing high-performing remote teams. From reinvesting profits wisely to maintaining momentum in the face of growth, he breaks down the mindset shifts every founder needs to scale with purpose, not pressure.
If you're serious about building a business that’s sustainable, scalable, and built to last, this episode is your blueprint.
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Episode Transcript And Overview
Timeline Notes
Introduction & Guest Welcome Host introduces Nick, founder and CEO of Staff Hero, and sets the stage for the conversation.
https://www.youtube.com/watch?v=CDLWuE0gQok&t=62s
Entrepreneurial Spark & Early Career Nick discusses his early entrepreneurial mindset, healthcare background, and the moment he discovered outsourcing.
https://www.youtube.com/watch?v=CDLWuE0gQok&t=248s
Healthcare Experience & Transition Nick describes his work in home care and the growing need for healthcare support.
What Staff Hero Does Overview of Staff Hero’s services, focus on the Philippines, and their approach to client and employee experience.
Global Talent & Outsourcing Benefits Discussion on the abundance of global talent, overcoming client fears, and the advantages for startups.
Company Age & Industry Focus Nick shares that Staff Hero is two years old and started in healthcare but now serves various industries.
Leadership Lessons & Energy Management Nick reflects on leadership, emphasizing energy management and setting the tone for the team.
Supporting Startups & Common Mistakes Nick talks about advising startups, common hiring mistakes, and the importance of systems and training.
Managing Remote Teams & Time Zones Nick explains how Staff Hero manages communication and scheduling with Filipino employees across time zones.
Cultural Differences & Training Nick discusses the strengths of Filipino talent and the need for cultural training to better serve U.S. clients.
Leadership Growth & Personal Development Nick shares how healthcare taught him structure, startups taught him speed, and how he combines both.
Self-Care & Avoiding Burnout Nick talks about his approach to self-care, delegation, and trusting his team to prevent burnout.
Starting Staff Hero: Planning vs. Action Nick describes diving into Staff Hero without a formal plan, driven by enthusiasm and support from family.
Advice for Entrepreneurs Nick encourages aspiring entrepreneurs to stop doubting themselves, move fast, and maintain momentum.
Biggest Early Mistake Nick admits to paying himself too early and stresses the importance of reinvesting in the business.
Financial Management & Client Attrition Nick discusses the unpredictability of clients, budgeting challenges, and the need to plan for attrition.
Notable Guests
Bill Fairman
Fund Manager, Private Lender
Bill Fairman
Fund Manager, Private Lender
A best-selling author, national speaker, and serial entrepreneur with 30+ years of experience in mortgage banking.
Over the years, Bill has worked closely with hundreds of high-net-worth individuals, helping them strategically grow wealth as a Fund Manager for more than 13 years.
He’s also a trusted voice in the industry, serving on the Government Relations Committee of the American Association of Private Lenders.
Nick Kiridzic
Founder and CEO
Nick Kiridzic
Founder and CEO
I'm the founder of StaffHero, where we help growing businesses scale without the chaos connecting them with skilled remote assistants and automation systems that save time and cut costs.Before this, I spent over ten years in healthcare and business development, constantly spotting the same problem: amazing teams burning out under the weight of busywork. That’s what pushed me to build StaffHero.
Now, I focus on helping business owners get their time back and build systems that let them grow with freedom and focus.
Paul Glover
The No B.S. Executive Coach
Paul Glover
The No B.S. Executive Coach
Paul Glover is No B.S. Executive Coach, whose mission is to Challenge the Best to Become Better.
He is also:
• An Ex- White-Collar Felon.
• A “Recovering” Federal Trial Lawyer.
• A Subject Mater Expert on failing and recovery.
• Who is a TEDx speaker, Vintage Speaker, Forbes contributor, and an author whose book, WorkQuake™, is endorsed by Marshall Goldsmith, a Top 10 Business Thinker.
• An Executive Coach With 30 years of experience who advises and coaches executives in organizations with up to $1 billion in annual revenue.
• A Starbucks addict, and
• A Chicago Bears fanatic.
Adi Klevit
Founder | CEO
Adi Klevit
Founder | CEO
Adi Klevit is the Founder of Business Success Consulting Group and the host of the Systems Simplified podcast. With nearly three decades of experience as an industrial engineer and process consultant, she has helped hundreds of growth-focused companies systematize their operations to scale successfully.
Known as “The Process Guru,” Adi specializes in designing and implementing turnkey systems that reduce dependence on the owner, empower teams, and increase profitability. Her clients range from fast-growing trades businesses to multi-location professional service firms, and she is a trusted advisor to CEOs across the U.S.
Joe Dillon
Divorce Mediator & Founder
Joe Dillon
Divorce Mediator & Founder
Joe is a pioneer in divorce mediation who has been helping couples navigate the end of their marriages with dignity and financial wisdom for over 17 years. As co-founder of Equitable Mediation Services, Joe combines his MBA in Finance with specialized training from Harvard, MIT, and Northwestern University to guide couples toward agreements that protect both their emotional wellbeing and financial futures.
Joe pioneered virtual divorce mediation in 2011, nearly a decade before others adopted online practices during the pandemic. His results speak for themselves: Equitable Mediation Services maintains a 98% case resolution rate, significantly higher than the industry average of 70%.
